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Privacy Policy

The legally binding version is the German language version at Datenschutz

Effective as of 15 October 2026

Privacy at a Glance

  • We only collect data that you voluntarily provide via forms, emails, or phone calls.
  • Your data is used exclusively to process your orders and maintain communication.
  • We use FormSubmit for form handling, which may involve data transfer to the USA.
  • You have the right to access, correct, and delete your personal data at any time.

1. Data Controller

The entity responsible for the processing of personal data on this website is:

Bactericayana GmbH
Director: Verena Steiner
Share Capital: 10,000 €
Jakominiplatz 14, 8010 Graz, Austria
Email: [email protected]
Phone: 0316 61 54 88

2. Collection and Purpose of Processing

We process personal data in the following instances:

  • Contact Form: Name, email address, and inquiry details to respond to your request.
  • Email and Phone: Communication for project coordination, quotation creation, and appointment scheduling.
  • Order Fulfillment: Address data for the delivery of physical products (e.g., office signs or personalized gifts).

Processing is carried out solely to fulfill our contractual obligations or based on your explicit consent.

3. Legal Basis

The processing of your data is based on the General Data Protection Regulation (GDPR/DSGVO) and the Austrian Data Protection Act (DSG):

  • Art. 6 Para. 1 lit. b GDPR: Performance of a contract or pre-contractual measures.
  • Art. 6 Para. 1 lit. a GDPR: Your explicit consent (e.g., when using the contact form).
  • Art. 6 Para. 1 lit. f GDPR: Legitimate interest in efficient customer communication.

4. Data Transfer and Third-Party Providers

To handle inquiries via our contact form, we use the service FormSubmit (formsubmit.co). Consequently, the data entered is transferred to servers in the USA. While FormSubmit ensures the technical integrity of the transmission, data processing in the USA is subject to different legal frameworks than in the EU. By submitting the form, you consent to this transfer.

Our website is hosted by:

easyname GmbH
Canettistraße 5/10, 1100 Wien, Austria

Data exchange with other third parties only occurs if absolutely necessary for contract fulfillment or if a legal obligation exists. For details on our business terms, please refer to the Terms and Conditions.

5. Storage Period and Deletion

We store your data only as long as it is necessary to achieve the purpose of processing or due to statutory retention periods (e.g., tax law obligations).

Your consent for data processing is stored via a key in the localStorage under the name bctr-consent for a period of 180 days, unless you choose different settings.

6. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

  • Right to access the data we have stored about you.
  • Right to rectify inaccurate data.
  • Right to erasure ("Right to be forgotten").
  • Right to restrict processing.
  • Right to data portability.
  • Right to withdraw consent with effect for the future.

Please send corresponding requests to [email protected].

7. Supervisory Authority and Jurisdiction

In the event of data protection violations, you have the right to lodge a complaint with a supervisory authority. The competent authority is:

Österreichische Datenschutzbehörde (DSB)
Barichgasse 40-42, 1030 Wien
Website: https://www.dsb.gv.at

The place of jurisdiction for all disputes arising from this Privacy Policy is Graz, Austria.

This policy also considers the provisions of § 165 Para. 3 TKG 2021, the KSchG, and the FAGG. All photos used on the website are illustrative.